Dive into this messaging and storytelling guidance to build your skills as an effective narrator of civic culture. Join a growing movement of storytellers, journalists, and content creators who are using their crafts to strengthen the “story of us” we share as Americans.

New to civic culture? Start here.


Watch a webinar.

Your Next Beat: Civic Culture — In this webinar from December 2024, a panel of messaging, storytelling, and reporting experts shared insights you can apply to sharpen your skills.


Read stories of civic catalysts.

The 2024 report, Habits of Heart and Mind: How to Fortify Civic Culture, is full of examples of civic catalysts — Americans who are changing the civic habits, norms, and narratives in their community. These seven strategies provide useful infrastructure for generating and framing stories:

  1. Practice Civic Love and Joy
  2. Promote Habits of Service
  3. Create Space for Free Exchange of Ideas and Model Being Unafraid
  4. Engage People in Codesign and Decision-Making
  5. Practice Mutualism and Mutual Aid
  6. Spread Narratives of Common Purpose
  7. Root Activity in Shared Place

Explore the report →

Have an example to share? Email us at [email protected].

Uncovering the narratives that invite Americans in is an integral aspect of a healthy civic culture. The “story of us” is a potent tool for building consensus toward a common purpose. In America’s ongoing debate over identity, these stories can help citizens shift from inaction to common action.

Habits of Heart and Mind: How to Fortify Civic Culture American Academy of Arts and Sciences

Explore recommendations.

Call it culture.

Start by inviting your community or audience to reflect on how they see and experience civic culture. By understanding how they perceive the culture they’re a part of, you help them see themselves as powerful in strengthening it. Co-create stronger narratives by rooting them in the existing stories and beliefs a community holds.

Show that culture is a solution to the fissures America is facing. Research from the Frameworks Institute found that, Americans are deeply dissatisfied with the state of our country and think things should change — but aren’t sure what that change should look like. Help Americans see how culture is upstream of politics and envision what a stronger civic culture in their place might feel and look like.

Fill the gap between politics and arts & culture. These two areas of focus are common, but often there’s nothing in between. In your storytelling infrastructure, introduce a series or a category that focuses squarely on civic culture in order to narrate and weave together these efforts. Explore the seven strategies for strengthening civic culture as a framework for story development.

Bring culture close to home.

Start with familiar language, and deconstruct civic terms quickly. Understand what terms and ideas resonate with your audience, and then start with familiar stories and metaphors that connect them with culture. Avoid isolated jargon, use specific civic terms with purpose, and draw clear connections to more familiar and activating ideas. Explore the Civic Language Perceptions Project for recommendations.

Scale down culture to be relatable and center examples. Culture can feel nebulous, but talking about place-based activities, norms, and habits brings things into focus. Tell stories about people who are using cultural strategies to strengthen how Americans relate to one another. Use specific, granular examples that your audience relates to. Use examples, examples, examples!

Show how things add up. What can feel like small community efforts are the stars that make up a greater constellation. Culture is the aggregate of many small decisions and actions, but it becomes powerful when the sum of that aggregate is known and felt. Connect the dots — use the language of your community to make meaning out of the small pieces.


Need some inspiration? Read a few spotlights of civic culture catalysts → 


Choose complexity.

Listen better. Use techniques like looping to listen more deeper and make sure you understand the full context — and sometimes the unspoken nuance. This builds trust and leads to more complex and insightful stories.

Embrace complexity, amplify contradictions, and widen the lens. Avoid oversimplifying two sides into stereotypes that don’t reflect the true nuance of perspectives people have. A strong civic culture depends on Americans having the ability to stay in a place of complexity and nuance. Explore the full Complicating the Narratives framework.

“A pluralistic society needs storytelling strategies that don’t flatten people to one dimensional or reduce our perspectives to these oversimplified binaries all the time. Complicating the Narratives is really helping to change civic culture within the journalism field by giving journalists tools to help us tell more accurate, nuanced stories about ourselves and about America’s complex society.”

— Shia Levitt, public radio reporter & trainer of Complicating the Narratives

Dig deeper. Go beyond the surface of political perspectives to explore peoples’ motivations and underlying experiences that shape their views. Culture is derived from our values, and when we uncover shared values, we strengthen our sense of shared culture.

Be willing to challenge. Help people be honest about the role they play in creating the conditions for our civic culture to thrive. Many Americans think that the problem is other people — we have to tell stories and spread narratives that help people to see themselves as part of what has been challenging (with empathy not with blame) so they can begin to shift towards solutions.

Deepen your knowledge.

A graphic with a preview of the report, Habits of heart and mind.

Habits of Heart and Mind: How to Fortify Civic Culture

This report explores the what, why, and how of civic culture in America. It’s full of stories and guidance on opportunities to strengthen our nation’s shared civic norms, habits, narratives, and values. It provides a sampler of ingredients and recipes for creating a healthy civic culture.

A graphic with a preview of the report, How to talk bridge-y

How to Talk Bridge-y

Since 2019, PACE has been leading research on the impressions and relationships American voters have with various civic terms. This informs us on which civic terms have the strongest “bridgeyness” potential, how to understand and leverage the signals different words send, and techniques for encouraging deeper, more meaningful dialogue.

A graphic with a preview of the report, civic language research

Civic Language Guidance

PACE gathered wisdom from the civic field on how to message around civic terms. They share three key points that reflect guidance on how civic leaders are navigating civic language challenges broadly.

A graphic with a preview of the article, Complicating the narratives

Complicating The Narratives

The Complicating the Narratives framework offers strategies and techniques for telling richer and fuller stories about divisive issues. Start by exploring the self-paced Complicating the Narratives Toolkit and 22 interview questions.

A graphic with a preview of the report, The state of american culture

The State of American Culture 2023-2024

The FrameWorks Institute has been tracking how American thinking is changing in light of the social, economic, and political turmoil of 2020 and beyond. In this update, you will find an overview of seven key findings about the state of American culture in 2024.

A graphic with a preview of the report, storyteller's guide to changing our world

The Storytellers’ Guide to Changing our World

This short guide will help you make your own storytelling as effective as possible based on two concepts: Imagining vividly the world we want to win — a world where everyone is free and everyone belongs; and understanding that such a world is possible if we, the people, organize and act together to demand it.

A graphic with a preview of the site, civic leadership stories project

The Civic Leadership Stories Project

The Civic Leadership Stories Project supports scriptwriters, showrunners, producers, talent, and other creatives telling storylines about people who are shaking up how things are done in places of power.

A graphic with a preview of the article, asset based framing

Asset-Based Framing

Explore how leading from a place of assets can help surface opportunities where others may only see problems.